Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for high-end fashion items?
We offer a 30-day return window for all unworn items with original tags and packaging intact. Please note that certain limited-edition pieces may be final sale.
Are all products on Prestige & Fancy authentic?
Absolutely. We guarantee 100% authenticity for every item in our collection, sourced directly from authorized designers and luxury fashion houses.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and flexible financing options like Klarna and Afterpay for a seamless checkout experience.